Spring! time to get mechanically ready for the riding season. I called Schaumburg Honda Suzuki http://www.schaumburghondasuzuki.com/to get an appointment for an oil change on my C50. The gentleman who answered replied "When do you want to bring it in?" I replied, "Monday night for Tuesday service." He said "no problem," so I rode over early Monday evening and pulled up outside the service entrance. I entered the service department and was greeted courteously. I told the service writer that I had an appointment for Tuesday, gave him my identifying information, and dropped off my key. Because the weather forecast looked bad on Tuesday, I asked if I could pick it up on Wednesday. They said "we can't fight mother nature, we'll call you when it's done." Sure enough, Tuesday it poured all day. The weather gal on Fox said it would be sunny on Wednesday.
Well on Wednesday, while I was at work, Schaumburg Suzuki called and said the bike was done. I went over at 5:00 P.M. to pick it up. I reported to the service department and got the paperwork, I was told to go to the parts department to pay. The parts department was busy. I was greeted promptly and told I would soon be next. One of the computers crashed, so I had to wait until they re-booted it. In case you don't know, motorcycles traditionally cost more for oil service. This has to do with the fact that they usually inspect the bike and make minor adjustments.
When all was ready, I paid my bill and returned to the service department. I showed the guy behind the counter the receipt and asked for my key. He pointed to the driveway in front of the door and said they were warming it up for me. I said "thanks"and went out to find my bike ready to go. After zipping up my Joe Rocket Jacket and putting on my HJC Helmet and River Road Gloves, I was ready for the ride home. My experience with Schaumburg Honda Suzuki has been favorable so far. Just like a car, when you find a good service facility, you tend to go back again.
